Terms of Service

1. The service

Nuronix is cloud business software for sales, purchases, inventory, accounting, sales tax / VAT / GST calculation, HR and payroll, CRM, projects, manufacturing and online selling, for businesses in many countries. Features may change as we improve the product; we will not remove a core feature you rely on without notice.

2. Trial, plans and payment

• Every plan starts with a 14-day free trial. No card is needed to start.
• Plans are priced per company with a number of included users, as shown on our pricing page. Extra users, onboarding, migration, integrations, messaging and AI usage are charged separately where they apply. Prices are shown in your currency or in US dollars and exclude applicable taxes (such as VAT, GST or sales tax), which are added where the law requires.
• Annual plans are billed upfront. Subscriptions renew until cancelled; you can cancel any time and keep access until the end of the paid period.
• If a trial or subscription ends without payment, you keep full access for 7 days, then the account becomes read-only, and after 21 days it is locked until a plan is chosen. Your data is not deleted.

3. Your account and your data

Your business owns the data it puts into Nuronix. You can export it at any time. You are responsible for who you invite, the roles you give them, keeping passwords safe, and the accuracy of the records you enter.

Our Privacy Policy explains how we handle personal data. For the personal data in your business records, Nuronix acts as your processor under our Data Processing Agreement (nuronixai.in/dpa), which forms part of these terms.

4. Tax and compliance

Nuronix works out tax on invoices and payroll deductions from the rates and settings in the software. These figures are a help, not tax advice: you, or your accountant, are responsible for checking them.

Nuronix does not file tax returns, submit payroll reports, or issue government e-invoices or e-way bills in any country, and does not connect to tax authority systems. Where your country requires these (for example GST returns, HMRC Making Tax Digital, ZATCA, CFDI or Peppol e-invoicing), you need to do them through the authority's portal or other approved software. Summaries Nuronix provides, such as the UK nine-box VAT summary, are for you to check and submit yourself.

5. Fair use

• Do not use Nuronix for anything unlawful, to send spam, or to store content you have no right to use.
• Do not try to access other businesses' data, break our security, or overload the service.
• We may suspend an account that puts the service or other customers at risk, and will tell you why.

6. Availability and support

We work to keep Nuronix available and to fix problems quickly, but we do not promise uninterrupted service unless a separate written agreement says so. Support is by email at info@nuronixai.in.

7. Liability

To the extent the law allows, our total liability for any claim is limited to the fees your business paid us in the 12 months before the claim, and we are not liable for indirect losses such as lost profit.

8. Ending the agreement

You can stop using Nuronix and cancel at any time. We may end the agreement with 30 days' notice, or immediately for a serious breach of these terms. Either way, you can export your data first.

9. Law and contact

These terms are governed by the laws of India. Nothing in them takes away rights that the law of your own country says cannot be excluded or limited by contract. Questions: info@nuronixai.in.